Predicting Ambidextrous Thinking in COVID-19 @ Apple / Google


In our socio-technical analysis of COVID-19 in Italy and South Korea, we prescribed a disruptive combination of social interventions and we predicted (derived) the Apple / Google initiative for a non-intrusive approach to contact tracing. Apple / Google used “ambidextrous thinking” (a form of systematic innovation) to solve the tension between the effectiveness and intrusiveness of contract tracing with a distributed Bluetooth architecture.



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